Can Recruitment Process Outsourcing (RPO) Provide Better, Faster, Cheaper Solutions?
Business Need
Having an effective recruiting program in place, there was no clear indication that anyone could do it better, faster, or cheaper than this company’s current solutions. But then, this global provider of outsourced IT and business process outsourcing services won three major outsourcing engagements at once and had to staff them in just 60 days. One required 600 people. Reluctantly the HR team issued an RFI and this global company soon recognized the undeniable scalability and cost efficiencies The RightThing could provide to their current HR operations.
Our Strategy
The need for scalability was critical and immediate. The RightThing provided a solution that capitalized on the flexibility of their internal staffing to quickly and cost-effectively provide scalable support. As this client’s hiring needs fluctuated based on new projects, so did The RightThing's ability to meet their demand. We re-badged 11 of the client’s staff, focused on process, change management, technology and candidate care. The RightThing has incorporated new tools to find candidates and zoned in on required skill-sets for each position.
Return on Investment
- Support 3,000 hires annually
- Re-badged 11 client staff members
- Transitioned 300 open/in-process requisitions seamlessly
- Significantly improved cycle time from open requisition to hiring
- Improved offer letter generation efficiency
Sustaining the Success
Service metrics have improved, cost has been reduced, and recruiting is more virtual than the previous model. The client is so happy with The RightThing, they are expanding the number of roles in scope and is also considering looking at global roles in the future.