Financial Services Organization Experiences Extraordinary Results from Outsourcing
Business Need
Faced with an aggressive acquisition plan to grow the business over five years, this company sought a dependable partner to streamline their processes and deliver high quality candidates.
The company hires 500-600 Client Service Associates (CSA) each year. With over 285 locations and an ambitious expansion strategy, the organization readily accepted the need to focus on their core business and retain an experienced team of experts to help them with their staffing goals.
Our Strategy
The RightThing implemented a state-of the-art staffing program to get ahead of the current staffing needs. Historically, the time to fill openings was high and critical success factors included quality of candidate, responsiveness and technology. The RightThing solution provided results to this financial company.
Return on Investment
- In just 45 days, cycle time was reduced from an average of 30 days to 14 days
- Advertising costs decreased by 40 percent
- Candidate flow was significantly improved
- Hiring Manager interview to hire ratio was reduced 45%
Sustaining the Success
“We are excited about the partnership and how impactful The RightThing will be to our organization in the coming months and years. They have brought tremendous value and trust to a process a year ago we were very disappointed with"...Client HR Representative