The RightThing Helps Rapidly Growing Pharmaceutical Company Consistently Keep Up With Hiring Demand
Business Need
Due to rapid growth, a leading pharmaceutical company could not keep up with the increasing demand and stress on their internal recruiting team, largely made up of contract recruiters. They made the strategic decision to outsource the recruitment function.
Our Strategy
The RightThing worked with a core team of HR professionals to define and implement a process that included integration with SAP. The goal of the process was to identify top talent and create consistency while reducing HR related expenses.
After integrating SAP into our system and posting the position, we conducted an in-depth manager strategy discussion, prescreened candidates, reviewed resumes, conducted phone interviews, coordinated face to face interview scheduling and facilitated the offer process which included clearing contingencies. Finally, we on-boarded the new hires and fed the data back into SAP.
Our sourcing strategy included database mining, cold calling, employee referral processing, identifying niche boards, working with preferred vendors, local advertising and more. With the use of technology solutions, we were able to add consistency which significantly improved the overall process by enhancing candidate communications, providing real-time reporting, delivering consistent branding to communications with candidates, and reducing the hiring manager’s administrative tasks.
Return on Investment
- 303 candidates hired over a 6 month period, with 50% of those hires occurring in one month
- Managers scored The RightThing an overall average 3.05 on a 4.0 scale for general satisfaction with the new process
- The RightThing has reviewed or processed 12,291 applicants within the first 6 months of partnering with the company
- Attended more than 15 career fairs nationwide
Sustaining the Success
The initial 6 months of the partnership have been very successful and we continue to work through on-going process improvements for 2008.