Productive Employees Contribute Sooner Through Successful On-Boarding
Business Need
A healthcare company needing to hire 200 medical transcriptionists a month due to attrition and new clients came to The RightThing for a solution. Their former vendor was not meeting the desired numbers and they wanted to bring a fresh approach to the recruiting of this unique role.
Our Strategy
The RightThing defined a process to identify top talent up front.
A detailed sourcing strategy was devised that included niche job postings, database mining and cold calling, employee referral flyers, email blasts, and local advertising to attract optimal talent.
The critical candidate screening process included a customized prescreen, assessment, and a phone interview that resulted in quality candidates quickly being presented to the hiring managers for review.
The RightThing’s coordination of the verbal offer and ownership of the on-boarding function provided hirable candidates a better understanding of their role and assisted new employees in making a productive impact to the organization sooner.
Return on Investment
Since November 2006:
- Processed 11,545 candidates
- Phone Interviewed 2,832 candidates
- Presented offers to 2,170
- Hired 1,250 MT’s
Sustaining the Success
We are in the process of implementing an electronic on-boarding process to reduce cycle time and executing new sourcing strategies to showcase the company and drive new medical transcriptionists to their website.