Pharmaceutical Giant Successfully Fills Non-Sales Positions and Streamlines Overall Hiring Processes
Business Need
A top pharmaceutical organization had been fairly successful in recruiting top talent sales reps with the use of contingent agencies, but had great difficulty filling the non-sales positions within the organization. In addition, the feedback from the new hires showed that their current process was disconnected. Candidates were unsure of their status within the hiring process which is essential when considering the competitive pharmaceutical recruiting atmosphere.
Our Strategy
The RightThing implemented a process that offered a seamless, positive experience for both the hiring manager and candidates. Working on a variety of non-sales positions ranging from executive level to scientific and technical levels, The RightThing developed targeted sourcing strategies with agreed upon timelines to ensure that the internal customer service goals were met, while ensuring tight turn around of candidate phone interviews and slate submissions for review. In turn, the candidate experience was also improved by a consistent and time sensitive system that ensures candidates are informed of their status throughout all times during the process.
Return on Investment
- 1150 resumes immediately reviewed
- Conducted over 650+phone interviews in tight timeframe
- 90% slate turn around time within 14 days
- 85% of slates accepted by hiring managers with first round sourcing/recruiting attempt.
- 75% of those were direct sourced by The RightThing
Sustaining the Success
The initial expansion project was so successful that The RightThing will expand its support of the organizations most difficult positions within research and development.