Paper Manufacturer Zones in on Candidate Experience
Business Need
A major paper product manufacturer needed to improve the overall candidate experience while effectively managing recruitment costs. The client’s existing process revealed gaps in communication and a need to provide improved follow-up status.
Our Strategy
The RightThing incorporated the use of our applicant tracking system that provided improved tracking and automation of the candidate’s status as they progressed through the hiring process. The result was timely delivery of critical candidate information that kept candidates engaged in the opportunity and impressed with the potential employer’s high level of communication. Survey’s administered throughout the pilot confirmed improvement in overall candidate satisfaction.
To assist the client in their goal of overall cost reduction, the pilot presented the opportunity to lesson the dependency on high cost agencies by providing The RightThing’s experienced recruitment team who were able successfully fill the positions with high quality candidates at a reduced cost. The RightThing approached recruitment with a more robust strategy utilizing niche sites to target key industry professionals. Members of the team toured mills and plants to learn the inner workings of the international paper business all in effort to better communicate the specifics of the client operations to candidates.
Return on Investment
· Reduced cost per hire by 44%
· Reduced time to fill by 25%
· Screened over 13,500 resumes to date
· Conducted over 4000 phone interviews
· 215 salaried hires nationwide
Sustaining the Success
The RightThing continues to focus efforts on increasing the candidate pools through multiple sources while also implementing increased data mining on a variety of different websites, industry publications and other diverse mediums.