Chemical Company Makes the Grade on Test Administration
Business Need
After an unsuccessful vendor relationship with their RPO provider, a leading chemical company sought a partner to assist in end-to-end recruiting for its technician and administrative hiring throughout the United States. The company recognized the competitive edge of RPO but needed a provider who could produce results in the area of test administration. This required providing timeliness of results while utilizing their current applicant tracking system.
Our Strategy
By utilizing The RightThing’s advanced technology and performing a full integration between the two systems, we designed a streamlined process for test administration that identifies the most talented candidates, and schedules them for test sessions. The RightThing takes complete ownership of the candidate testing session and provides prompt testing results to the hiring management team in a measurable 72 hour time frame. The RightThing also established aggressive goals to improve the client’s full life cycle recruiting, including:
- Job planning discussion
- Sourcing strategy
- Candidate Intake
- Resume rating
- Phone screening
- Slate development
- Test Administration
Return on Investment
- Over 800 hires in the first 12 months of partnership
- Processed of over 25,000 candidates
- Improved frequency of testing resulting in quicker placement of qualified candidates
- Implemented fully compliant process
- High-touch candidate process
- Candidate web portal available 24/7 (instructions, FAQs, site location/directions, etc.)
- Live call center open 17 hours per day, 7 days per week
- Automated emails informing candidates of status, test instructions/location, etc.
Sustaining the Success
The RightThing manages the candidate pipelines for the technician and administrative hiring across all 80+ United States based sites. Due to efficiency created in the automation process, the scope is expanding to include administration of the entire process for all openings.