The RightThing also worked with the client to develop a strong communications and relationship building function with perspective candidates that offered a high touch experience. Technology was implemented to help keep candidates engaged throughout the entire process which allowed the client to stay in touch with candidates after every step with e-mail updates regarding their status. It also enabled the candidate to easily schedule interviews and other appointments online and would follow up with reminder e-mails as the appointments approached. All electronic communications were also supported with a live, toll-free candidate care phone number that was available to the applicants to call at any time with any questions they might have.
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