Login   
Recruitment Process Outsourcing
Recruitment Technology
AIRS
News & Events
About Us
Careers
Recruitment Process Outsourcing
HOME : RECRUITMENT PROCESS OUTSOURCING : CASE STUDIES : RPO CASE STUDY
Live Chat Request Info 1-800-466-4010
Recruitment/Sourcing
RPO Benefits
RPO Innovation
Case Studies
Latin America
Brazil

THOUGHT LEADERSHIP

Take your business to the next level with our tips and articles.

CASE STUDIES

See how other companies have leveraged our expertise.
The RightThing® Delivers Immediate Results and Cost Savings to Leading Healthcare Company
Business Need
Desiring a more holistic approach to talent acquisition, a leading healthcare company chose The RightThing® as an RPO partner to add scalability and bring recruiting expertise while driving recruiting costs down. With the need for 1,200 annual hires including both exempt and non-exempt, the organization sought an end-to-end global solution.

Our Strategy
In order to boost efficiency, The RightThing implemented an automated candidate self-scheduling process for phone interviews and automated the actual phone interview process. To maximize the client's applicant tracking system and allow for automated onboarding, RightThingRecruit® was implemented. Additional interview times were added to weekend and evening hours to allow for improved candidate experiences and an overall cycle-time reduction. To meet the challenges of an unpredictable ebb and flow of the business, a scalable resource model was provided in order to support the shifting hiring demands as the company needed.

Return on Investment
  • Reduced turnover by 43% in first 90 days; turnover stands at 14%, beating SLA goal by 96%
  • Incresaed percentage of classes filled on time to 98.7% from 95%, beating SLA goal by 7%
  • Improved hiring manager interview-to-hire ratio to 2:1
  • Improved phone interview-to-hire ratio to 3:1 from 4:1 year-over-year
  • Quality of candidate score is 19% higher than target at 4.1 out of 5
  • Hiring manager satisfaction improved from 3.8 to 4.3 out of 5 year-over-year, exceeding target by 20.5%

Sustaining the Success
By partnering with The RightThing to create a more strategic workforce management strategy and incorporate smart sell strategies, the client has been able to maintain a successful competitive edge.

Recruitment Process Outsourcing Recruitment Technology AIRS News & Events About Us Careers

1-800-466-4010 | Contact Us | Privacy Statement RSS Twitter Blog LinkedIn Facebook

The RightThing, AIRS, RightThingRecruit, and SourcePoint are registered trademarks of RightThing, LLC.
The ADP logo is a registered trademark of ADP, Inc. All other marks are the property of their respective owners.
Copyright© 2014 The RightThing, LLC, All rights reserved