Finding ROI in RPO: Aberdeen Provides Detailed Research into the Big Gains Best-In-Class Companies Reap from RPO
04/02/2008
Findlay, OH
The RightThing, the leader in recruitment process outsourcing, (RPO) announced today the release of a new benchmark report, “RPO: The Ins and Outs of Recruitment Process Outsourcing,” by Aberdeen Group, a Harte-Hanks company (NYSE:HHS). The report, sponsored by The RightThing, examines how best-in-class organizations around the world effectively manage recruitment process outsourcing initiatives through internal policies, practices and procedures. It also looks at the primary force motivating companies to switch to RPO and the key performance indicators that measure a successful partnership.
Compiling data from over 200 world-class organizations, the report enumerates how the implementation of RPO and its ability to deliver high quality results, has helped to overcome the challenges of cost and performance in the recruitment/hiring process which in turn, helps key internal HR resources refocus on higher level organizational competencies.
“By focusing internal HR resources on core HR elements such as managing payroll, compensation, and benefits, Best-in-Class organizations ensure that the existing workforce is sufficiently served from an HR perspective, and this positively impacts employee satisfaction”, said Kevin Martin, research director, human capital management at Aberdeen. “Best-in-Class organizations also realize that excellence in pre-hire initiatives is essential for improving quality of hires which, in turn, increases hiring manager satisfaction. These examples highlight how Best-in-Class utilize RPO to improve pre- and post-hire elements of their business.”
The findings conclude that those companies attaining Aberdeen’s Best-in-class distinction, (based on year-over-year performance improvement across specific key performance indicators), in RPO, all shared several commonalities and significant performance gains in quality of hire, time to fill, quality of candidate and hiring manager satisfaction.
In addition, the report studied the role RPO providers play in assisting clients build their overall employment brand and reputation. They found that most organizations are well aware of how they are perceived by their employees and prospectives which was another driving force behind the demand for superior performance throughout the end-to-end hiring process.
“Aberdeen’s findings further emphasize the demand for higher quality across the board which is consistent with what we’ve seen and heard from our own clients.” Said Terry Terhark, president and CEO of The RightThing. “These findings can be used as a critical tool in establishing our future strategies and help us to understand the way RPO is evolving.”
To learn more about RPO and to download a complimentary copy of the complete Aberdeen Report, please visit http://www.rightthinginc.com/casestudies/research.aspx
About The RightThing: The RightThing is the market leader in customized Recruitment Process Outsourcing (RPO). Our scalable sourcing and recruiting solutions help clients increase candidate quality, achieve diversity goals and reduce talent acquisition costs and cycle time. The RightThing is parent company to AIRS, the leading provider of SourcePoint sourcing technology and recruiter training. Together, The RightThing and AIRS, offer a full range of recruiting solutions. For more information, visit http://www.rightthinginc.com
About Aberdeen Group, a Harte-Hanks Company:Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to AberdeenTM for insights that drive decisions. As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information – Opportunity – Insight – Engagement – Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.